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| Kansas- State Banking Commissioner |
The Office of the Kansas State Bank Commissioner (OSBC) regulates all state-chartered banks and trust companies, savings and loan companies, mortgage businesses, and money transmitters. The primary objective is to ensure the safety and soundness of state-chartered financial institutions, thereby safeguarding depositors' funds and maintaining public confidence.
The Office of the State Bank Commissioner is headed by a Commissioner, who is appointed by the Governor to serve a four year term. The Commissioner is assisted by various department personnel, including a deputy, assistant deputy, three review examiners, legal staff, and administration/information systems staff as well as field office supervisors and examiners located in seven regional offices throughout the state.
A nine member banking board is appointed by the Governor. The board serves in an advisory capacity to the office and is comprised of six banker members (with a minimum of five years of state banking experience), and three public interest members. Four banker members represent each of the state's four congressional districts. The other two banker members represent the state at large. The board has responsibility for the approval of new charters and branches as well as other activities.
The department, under the supervision of the Commissioner, conducts examinations of the banks and trust companies approximately every 18 months. These examinations include an on-site evaluation of assets, capital adequacy, internal routines and controls, bank management and other risk areas. The OSBC also works closely with the Federal Reserve Bank and the Federal Deposit Insurance Corporation in the regulation and supervision of these entities.
The Office of the State Bank Commissioner is self-supporting through statutory assessments and fees based on the total assets of the institutions under the department's supervision. The remainder of the funds are used solely to pay expenditures incurred by the OSBC in the regulation of the entities supervised.
Mission Statement
“Ensure the integrity of regulated providers of financial services through responsible and proactive oversight, while protecting and educating consumers”.
Agency Goals
- Ensure the fair and reliable supervision of state chartered banks, trust companies/departments, savings and loans, and suppliers of mortgage and consumer credit;
- Educate regulated entities to promote a better understanding of and compliance with governing laws and regulations;
- Protect Kansas consumers from unfair or unscrupulous credit practices;
- Preserve the dual banking system through chartering of new state banks, maintenance of existing state charters, and equitable regulation of state banks; and
- Promote and Maintain the public's trust in a state financial system.
Philosophy
“The Office of the State Bank Commissioner embraces equitable treatment of regulated institutions, and strives to maintain the highest ethical and professional standards. We believe the public's reliance upon our regulatory function is of vital importance to our state's economy. We strive to incorporate regulatory responsibilities, education, preservation of the dual banking system, and promote fair and equitable treatment of Kansas consumers and creditors. We undertake our responsibilities and goals with a deep sense of commitment to the State of Kansas, its citizens, and the institutions we regulate”.
Use the attached link to access current information on the Office of the Kansas State Bank Commissioner.
http://www.osbckansas.org/DOB/DOBlawsandregulations.html
Contact and Location Information
Office of the State Bank Commissioner
700 Jackson, Suite 300
Topeka, Kansas 66603
Phone 785-296-2266
Fax 785-296-0168
Entities Regulated
The Office of the Kansas State Bank Commissioner (OSBC) regulates the following entities ….
- all state-chartered banks and
- trust companies,
- savings and loan companies,
- mortgage businesses
- money transmitters
Laws and Regulations – Banking Institutions
Use the attached line to access current information on Laws and regulations the Office is responsible for enforcing.
http://www.osbckansas.org/DOB/DOBlawsandregulations.html
Complaints
A consumer complaint may be filed with the office regarding a State-Chartered Bank, State-Chartered Trust Company, Mortgage Broker, Mortgage Lender, Finance Company, Payday Lender, or other Supervised Lender.
The office does not possess the authority to provide a consumer with legal advice, adjudicate contractual disputes, or determine monetary liability between the institution and its customers. We are glad to act as an intermediary, and often this leads to an agreeable resolution of consumer matters.
A complaint must be submitted in writing and include the name of the institution, the city in which the institution is located, and a brief description of the question or problem. Once the complaint is received by this office, it will be mailed to the President of the institution with a request they review the circumstances surrounding the complaint and provide a written response which constitutes the institution's position on the issue. Upon receiving the institution's written response, the office will review the facts and determine the appropriate course of action.
Use the following link to access information on how to file a complaint.
http://www.osbckansas.org/ConsumerAssistance/complaints.html
Mortgage Lenders
Mortgage lenders are regulated by the State Bank Commissioner. Use the following link to access information on applicable laws and regulations, application forms and mortgage broker and lender searches.
http://www.osbckansas.org/DOCML.html
Identity Theft
When it comes to identity theft, the old adage applies, an ounce of prevention is worth a pound of cure. The following are useful tips and information for consumers to avoid identity theft:
- Be careful about giving out your personal information. Don’t give out any personal information over the phone unless you initiate the call;
- Pay attention to your billing cycles. If you don’t get your bills in the mail, be suspicious;
- Be cautious about where you leave your information. Think of your bills as cash, don’t leave them lying around;
- Guard your mail from theft. Be vigilant about checking your mail promptly after it has been delivered. Don’t let it pile up while you are away;
- Watch what you throw away. What may be garbage to you can be stolen treasure to an identity thief;
- Travel light. Don’t carry more checks or credit cards than you need. That will minimize the damage if your wallet is lost or stolen; and
- Check your credit report on a regular basis. Order a copy of your credit report from the three major credit reporting agencies at least once a year and make sure that the information they have is correct.
- The agencies are:
- Experian 1-800-397-3742
- Equifax 1-800-525-6285
- Trans Union 1-800-680-7289
If a consumer is a victim of Identity theft, he/she should:
- Contact creditors by phone and by certified mail;
- Stop payment on checks and close bank accounts;
- Contact the Department of Motor Vehicles and your local postal inspector;
- File a report with your local police department; and
- Call the FTC’s fraud hotline at 1-877-IDTHEFT.
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