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| Connecticut - Department of Banking |
Mission
The mission of the Department of Banking is to protect users of financial services from unlawful or improper practices by requiring that regulated entities and individuals adhere to the law, assuring the safety and soundness of state chartered banks and credit unions, educating and communicating with the public and other stakeholders, and promoting cost-efficient and effective regulation.
The Department of Banking is committed to maintaining a standard of excellence in meeting its regulatory responsibility.
Us the attached link to access the Connecticut banking department’s website.
http://www.state.ct.us/dob/
Contacts and Location Information
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103-1800
Agency Telephone Number:
1-800-831-7225 toll-free
Banking - Directories
Banking departments generally have directories or listings of the financial institutions that they supervise. The following is a list of the entities the Connecticut state banking department supervises.
- Check cashers
- Consumer collection agencies
- Debt adjusters
- First mortgage lenders and brokers
- Money transmitters
- Sales finance companies
- Secondary mortgage lenders and brokers
- Small loan companies
- Consumer Credit Licensing Information
Use the attached link to access more complete information on the entities the department supervises.
http://www.state.ct.us/dob/
Laws and Regulations
Use the following link to access current information on the state of Connecticut’s banking laws and regulations.
http://www.state.ct.us/dob/
This will provide you with information on the following.
- Recently Adopted Regulations
- Banking and Securities Laws/Regulations
- Advisory Opinions
- Administrative Orders and Settlements
- Agent for Service of Process
Department of Banking – Consumer Credit Division
The consumer credit division regulates the mortgage brokers in the state. Use the attached link to access their website
http://www.state.ct.us/dob/pages/cchelp.htm
Complaints
The Department of Banking accepts complaints and inquiries related to various types of consumer credit issues. While some complaints can be easily resolved by department intervention, consumers should understand that the agency cannot serve as a substitute for a court of law. In many instances, particularly where violations of laws under the department's jurisdiction are not evident, it may be necessary for consumers to pursue complaints in civil court.
Use the link provided above to access the department’s website and follow the process for filing a complaint.
Identity Theft
When it comes to identity theft, the old adage applies, an ounce of prevention is worth a pound of cure. The following are useful tips and information for consumers to avoid identity theft:
- Be careful about giving out your personal information. Don’t give out any personal information over the phone unless you initiate the call;
- Pay attention to your billing cycles. If you don’t get your bills in the mail, be suspicious;
- Be cautious about where you leave your information. Think of your bills as cash, don’t leave them lying around;
- Guard your mail from theft. Be vigilant about checking your mail promptly after it has been delivered. Don’t let it pile up while you are away;
- Watch what you throw away. What may be garbage to you can be stolen treasure to an identity thief;
- Travel light. Don’t carry more checks or credit cards than you need. That will minimize the damage if your wallet is lost or stolen; and
- Check your credit report on a regular basis. Order a copy of your credit report from the three major credit reporting agencies at least once a year and make sure that the information they have is correct.
- The agencies are:
- Experian 1-800-397-3742
- Equifax 1-800-525-6285
- Trans Union 1-800-680-7289
If a consumer is a victim of Identity theft, he/she should:
- Contact creditors by phone and by certified mail;
- Stop payment on checks and close bank accounts;
- Contact the Department of Motor Vehicles and your local postal inspector;
- File a report with your local police department; and
- Call the FTC’s fraud hotline at 1-877-IDTHEFT.
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